Cancellation Policy

We do accept cancellations on orders. We try and process the orders as quickly as possible so if you need to cancel please let us know asap and preferably within 2 hours of ordering.

If the 2 hours has passed and your order hasn't shipped out yet then email us at fairyfountaingiftshop@gmail.com to request a cancellation.

If your order hasn't shipped and a cancellation is requested we will refund it in full and cancel the order.

If your order has already shipped out I'm afraid we will have to change it from a cancellation to a return but you will receive a full refund on it's return.